Email Support

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EMAIL SETUP INSTRUCTIONS

 

ACCOUNT TYPE: POP3 (do not use IMAP)

USERNAME: name@domain.co.za

(always your full email address)

PASSWORD: as supplied

INCOMING MAIL – POP: mail.domain.co.za (always mail. then your domain name)

OUTGOING MAIL – SMTP: mail.domain.co.za (always mail. then your domain name)

SMTP require authentication must be selected

PORT Settings:

INCOMING MAIL – POP: 110

OUTGOING MAIL – SMTP: 25 or 26 or 587

 

SETUP MY Email

By default we always setup an “info@yourname.co.za” Email adress.

You have more email addresses available, each mailbox has a 1000meg limit,

Download and remove mail from server regular.

We will assign a password and you have to Change your password on www.yourdomain.co.za/webmail.

Please setup all emails as POP3,

we do NOT support IMAP and in the event of a virus attack we reserve the right to delete all mail,

if using imap you will loose all your emails.

Please note we do not keep backups longer than 7 days, please make own backups.

You are welcome to schedule a remote desktop support session to setup your email adresses. Fees at R250 per hour, first 15 minutes are free.

WE USE ANY DESK

REMOTE DESKTOP SOFTWARE

SAcoronavirus.co.za

For more information on COVID-19 and government regulation: Click here

Emergency Hotline: 0800 029 999 WhatsApp Support Line: 0600-123456