Please Follow the steps below
1. Complete the Online Application
2. Sign and Return SLA emailed to you with copy of your ID.
3. We will then gude you along the way via email
All communication goes via our Ticketing system to keep records.
Debit Order Mandate 2020
Service Level Agreement
The Web Bug Pty (LTD) (The Service Provider)
and _____________________ (The Client)
The Client is the owner of the domain name although the details
will show The Web Bug`s details on the domain registration.
The Client is the responsible person for the website as the owner and account holder.
Any info (content) supplied by the client will be the client`s responsibility.
The Web Bug reserves the right to refuse transfer of domain if account is not paid up to date.
The Website framework, software and settings remain the property of The Web Bug and is not transferable.
The Client owns the content, Artwork, pictures supplied by the client,
Month to Month.
No Pay No Service.
Prices are not fixed and may increase with a 30 days’ notice period.
30 Days Written Notice to Terminate agreement required.
R150.00 Domain transfer Fee if domain has to be transferred to another host.
Account will be suspended for 3 months thereafter automatically terminated without any backups,
NO BACKUPS will be kept.
Emails are backed up for maximum 7 days thereafter deleted from the servers
The Web Bug accepts no responsibility for any loss.
You can setup your own backup via mail import at a 3rd party email supplier (ask us how).
We reserve the right to delete any harmful emails from your mailbox without notification.
Please keep all our emails as proof for your own records.
We prefer all communication via email to be kept on record.
WEBSITE DESIGN & UPDATES
All designs, updates and any communication must be via email
The Client must inform us with any updates and changes.
The Web Bug will not be held responsible for any loss or damages caused by any reason whatsoever due to website content, email content or website availability on the internet.
The Web Bug does not advertise the website or promise any website ratings or ranking.
Hosting and maintaining the website on behalf of the client does not make The Web Bug responsible for the sales and or income of the clients business.
Payments are strictly 100% in advance.
Monthly Subscription fee is due before the 5th day of each month.
Domain Renewal fees are invoiced on domain renewal date annually.
We do it all for you:
Register or Transfer, Design, Build, Update,
Maintain the Website on Your Behalf.
Setup includes the first 5 hours – hourly rate thereafter.
You just do the following:
Apply on line, Pay the once-off set up fee,
Setup your email addresses on your side,
Supply us with info, pictures, logos whatever you want on your website,
Everything works via email and we guide you with every step of the way.
No Contracts, Month to Month.
As per rate on the website at the time required.
DEBIT ORDER (Our preferred method)
Complete the attached Debit Order Mandate and attach a copy of your ID.
EFT or DIRECT DEPOSIT 12 MONTHS IN ADVANCE
Pay directly into our bank account.
Important please use domain name as Reference.
All invoices are strictly due 100% upfront.
No Payment = No Service.
Invoices to be issued on the 1st of each month.
Payments to be made by the 5th of each month.
Non paid accounts to be suspended on the 7th of each month.
Important please use domain name as Reference & mail proof to firstname.lastname@example.org
We will issue (mail) a Statement to confirm payment.
Our Banking detail is on all Invoices and Statements.